Innovative Door-to-Door Initiative and Customer Engagement for Chorus
Our case study for Chorus highlights our successful door-to-door project that spanned over five years and helped thousands of New Zealanders upgrade to fiber broadband. Our approach involved a team of dedicated sales representatives who visited homes and businesses throughout the country to promote the benefits of fiber broadband.
Through our efforts, we were able to educate customers about the superior speeds and reliability of fiber broadband, and overcome any concerns or objections they may have had. Our team of sales representatives was trained to provide exceptional customer service and build strong relationships with each client, which resulted in a high level of customer satisfaction and retention.
Our project also involved a comprehensive marketing and advertising campaign that further promoted the benefits of fiber broadband and encouraged customers to make the switch. We utilized a variety of channels, including television, radio, print, and digital media, to reach a broad audience and drive awareness of Chorus' fiber broadband services.
Overall, our door-to-door project for Chorus was a tremendous success, helping thousands of New Zealanders upgrade to fiber broadband and enjoy the benefits of faster and more reliable internet speeds. Our approach, which emphasized exceptional customer service and relationship-building, contributed to high levels of customer satisfaction and retention, and helped to solidify Chorus' position as a leading provider of fiber broadband services in New Zealand.